We want to make it easy for you to use our site and get your shipments moving, whether you're a long-time customer or new to international shipping. To achieve this, we've divided our help section into five main sections:
FAQs - This section provides answers to the questions that our valued customers ask most frequently. It's organized by business area, making it easy to find the information you need.
Guide to international shipping - This section is designed for clients who are new to working with FREIGHTAPP or new to international shipping in general. It includes explanations of key concepts, standard procedures, cost considerations, and a range of hints and tips to help make moving your cargo easier.

Interactive Shipping Glossary - Shipping and logistics have their own language, and if you find yourself struggling with transport terminology, this easy-to-use glossary will help.
Tools - This section provides access to some of the most commonly used website functions, all housed in one place. From tracking your shipments to Import Security Filings, Carbon Calculator to Rate Enquiries, you'll find everything you need here.

If you can’t find the information you need in any of these sections, please do not hesitate to contact us directly with your query or get in touch with your local FREIGHTAPP office.
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